For all these of you who’ve by no means worked with them, recruitment companies are a fantastic mystery. What do they actually do? Are they any good? What are they to start with? Companies? NGOs? Employers? Governmental organizations? So many questions… So let’s clear the air a bit.
To start with, recruitment agencies are corporations — basic and ordinary corporations that have staff, that pay taxes and that make profit (or a minimum of attempt to because the niche could be very troublesome and competitive). On the market there are a couple of international high rollers which might be present in several countries (like Lugera & Makler, Adecco, Trenkwalder), a couple of small companies that specialize on a distinct segment, are good at it and actually make profit (like SAP recruitment) and several other others which try to survive (however many of the occasions don’t).
A recruitment agency covers primarily fundamental activities: helps candidates discover a job and helps other corporations discover good candidates for the open positions they have. So they are a mediator on the market between candidates that search for jobs and companies that seek for candidates. Most companies (I take advantage of «most» because all of these we now have worked with did it, but I can not bet that every one on the earth are in the same situation) offer mostly free companies to candidates and get paid by corporations only.
To a candidate, a recruitment agency provides the next services (basic providers are free):
— Receiving their resume and inserting it in a database which helps seek for candidates with a certain skill; for companies operating on the identical market, competition is big because they end up eventually with a similar database, so winning the shopper gets more durable; also, small inexperienced businesses cannot compete with giant ones which already have a huge list of candidates that they can search in minutes;
— Helping the candidates build a professional resume (sometimes paid service);
— Assessing the candidate’s skills by making use of tests (IT, language, professional psychological tests) or during interviews;
— Offering improvement recommendations (generally paid service) and providing to incorporate them in training or coaching periods (additionally largely paid service);
— Sending the candidate’s resume to employers who’ve open positions, based on required skills (free service mostly);
— Offering the candidate feedback in case of rejection or mediating the salary offering process (principally free service).
To an organization, a recruitment agency offers the next services:
— Search resumes of their database;
— Post ads on suitable recruitment channels;
— Interview and test candidates;
— Propose the best candidates for the available positions;
— Substitute candidates free of charge if candidate leaves or is being fired (on candidate’s fault) within a certain time limit (three-6 and even more months relying on position);
How does the hiring process work?
1. The shopper of the recruitment company opens a position and presents it to at least one or a number of recruitment businesses, depending on inner necessities, policies or relying on the signed contract between the 2 parties;
2. The consumer could also be required to pay an advance fee (used for posting ads or for initial time spent on interviews). Fee is just not returned. Relying on initial agreement, this fee may be skipped and a closing success price paid instead (only if agency manages to fill the position with the suitable candidate);
3. Company posts ads, selects resumes, interviews candidates;
4. Agency provides a final list of top candidates to the client;
5. Shopper interviews final candidates and provides one or several;
6. If position(s) is (are) covered, taxes are paid and process stops; else, recruitment process starts again. If several companies work on the same position, the primary one to fill it gets the money. The remaining just waste time.
A recruitment company works just like any other company. It is a service provider. Its workers are recruiters (the individuals who do the actual recruitment and choice), sales individuals (who seek for shoppers and sign contracts — generally in small businesses sales people are additionally recruiters) and help individuals (like finance folks, building upkeep, drivers, another inside position necessary for a company to work efficiently).
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